Code of Ethics

It is the policy of Ability Building Center to promote positive values and professional relationships among the organization’s participants, staff, board members, volunteers, and all other individuals that come in contact with ABC. Towards that end, the following Code of Ethics has been established which all staff, board members, contractors, volunteers, and other community stakeholders are expected to comply. These codes of ethics apply in all areas of business, marketing, contractual relationships, and service delivery related to ABC.

Relationships with Others

  • Respect the rights and views of others regardless of their race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, status with regards to public assistance, membership in a local human rights commission, use of lawful consumable products or any other status protected by law.
  • Protect the rights and confidentiality of others.
  • Develop working relationships that respect the talents and capabilities of others.
  • Share expertise and information with other staff, board members, participants or volunteers who are seeking assistance.
  • Be objective, fair, and responsible when supervising and/or evaluating another staff member or volunteer.
  • Be responsible and report to your supervisor if another staff member or volunteer has violated ethical standards.
  • Discuss issues with another staff member or volunteer rather than about another staff member or volunteer.
  • Resolve disagreements or conflicts with others in an open, but professional and respectful manner.
  • Inform and educate community stakeholders on ABC’s “Code of Ethics” and the importance of corporate citizenship.
  • ABC prohibits staff from engaging in “witnessing” of legal documents such as powers of attorney, guardianship, and advance directives for persons served.

Relationships with Board of Directors

  • Respect the position and role of each individual Director.
  • Avoid relationships or commitments that conflict with the interest of the Board or agency. Refer to section 108 for further detail.

Relationships with Participants

  • Provide services without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance or any other basis as prohibited by the state or federal law.
  • Treat all participants with dignity, value and respect.
  • Display a genuine interest in all participants and be committed to providing services in the participant’s best interests.
  • Provide efficient, pertinent, and effective services for participants and their families.
  • Avoid relationships or commitments that conflict with the interest of participants.
  • Protect the rights and confidentiality of participants.
  • Avoid any activities, comments or situations that would be indicative or suggestive of sexual impropriety.
  • Respect the relationship(s) between participants and other organization(s) in the initiation of services, minimizing the risk of confusion and conflict.
  • Respect the diverse needs of participants and act in a manner that upholds their human and civil rights.
  • Promote independence and productivity.


  • Strive to become and remain proficient in the skills needed for one’s own position.
  • Be honest and open, maintaining integrity and sincerity.
  • Act in accordance with the high standards of professional integrity, adhering to all applicable laws and regulations.
  • Correct false, misleading, or inaccurate information made by others concerning the agency.


Staff, volunteers, and Board Directors have the responsibility to report all suspected ethical violations. No person will suffer any reprisal or career disadvantages for reporting in good faith any suspected violations of this Code or any other irregularities. All suspected violations will be reported to the HR Director, the Executive Director or Board President. The Executive Director or Board President will investigate and make a decision regarding the alleged violation. Any actions contrary to the Code of Ethics, including any suspected waste, fraud, or abuse may subject staff to disciplinary actions, including termination.

For questions you have regarding the Code of Ethics, contact the HR Director, Executive Director, or Board President.